Anil Kaul, Delhi

I belong to Jammu & Kashmir but have been staying in Delhi for the past 12 years. I come from a middle class family. I am a bit introvert but gel well with people. I am a science graduate from Jammu University & did my MBA from Bengaluru University.

Post completing my education, I went back to Jammu & started my career as a salesman at a two-wheeler showroom in Jammu. I worked there for almost a year & then moved to Delhi. Initially, I worked with a DSA of ICICI bank as a sales officer – the job required approaching NRIs to open an account with the bank. During this period I saw a walk-in advertisement of IMRB International (where I used to work earlier) in a newspaper for the position of “Executive- Field Operations”. I went there without having any idea of practical market research, as I had learned about it only in academic books- so my curiosity led me there. I appeared in the interview & got selected. This is how I entered the Market Research industry.

I worked as a Field Executive for 5 years and was moved to the “Project Management Team” later, where I worked for almost 6 months. One day, I got a call from Market Xcel to join & be a part of the organization. Making a move wasn’t a tough decision as being in the industry for long, I knew about Market Xcel & its work culture.

This is how my journey began with this family (it was in the year 2011) & it continues till date. I hope this journey goes on all my life now. Currently, I work as a “Manager- Client Services” for Retail Division in the organization.

I still remember, during the interview I wasn’t clear nor did I crosscheck that I was being hired for the Retail division. I was informed that my work profile would be similar to what I had been doing in IMRB. But here, I had to deal with the clients directly instead of interacting with internal research team. If I knew this before, I’m sure I would have given it a second thought due to the fact that I had no experience of handling the clients till then. But, right from day one I felt comfortable as my mentor supported me very well in every possible way to learn & perform my task. It’s the environment & culture which makes an employee’s experience of working here wonderful.

I have heard many times that people who do not get any job land up in market research industry accidently as this doesn’t require any skill & to some extent I had also started believing this before joining Market Xcel. But, after coming here, I learnt it’s not true as this industry throws new challenges every day. You have tight timelines to meet which keep on changing as per client’s requirement; and one must keep clients satisfied at all times & also keep himself ahead of competition which is not at all easy. So, all this requires a different set of skills which one might not learn working with other sectors.

While I enjoy working in this organization, it’s also like an institution where I learn on regular basis. Management here takes care of the employees. Being professional yet friendly environment helps you grow fast. In these 6 years I haven’t only grown in my career or have upgraded my knowledge but have also learnt how to handle people. I am fortunate to work with people who also think of giving back to the society. All I can say is that my bonding with Market Xcel family grows each passing day.

Anil Kaul, Proud Family Member

Share on facebook
Facebook
Share on twitter
Twitter
Share on linkedin
LinkedIn
Share on pinterest
Pinterest
Share on whatsapp
WhatsApp
Share on email
Email